🎽 Customized Products

All customized items (including jerseys with names, numbers, or logos) are made specifically for you and are final sale.

We do not accept returns or refunds on customized products unless:

• The item is defective
• There is a production error
• The item does not match the customization details submitted in your order

📦 Non-Customized Products

Non-customized items may be returned within 14 days of delivery, provided they are:

• Unworn
• Unwashed
• In original condition

⚠️ Damaged or Incorrect Items

If you receive a defective or incorrect item, please contact us within 7 days of delivery with photos.

We will arrange a replacement or refund where applicable.

📩 Contact Us

If you have any questions regarding your order or return request, feel free to reach out:

info@qollie.ca
WhatsApp / phone support available