📦 Orders

By placing an order, you agree that:

• All information provided is accurate and complete
• You are authorized to make the purchase
• Orders are subject to acceptance and availability

🎽 Custom Products

All customized products are made to order and are final sale.

We are not responsible for errors submitted by the customer, including incorrect names, numbers, sizes, or design selections.

🚚 Production & Delivery

Most orders are delivered within 5–8 business days from the time of order.

Timelines may vary depending on order size, customization requirements, and location.

We are not responsible for delays caused by shipping carriers.

💰 Pricing

All prices are listed in applicable currency and may change without notice.

We reserve the right to correct pricing errors at any time.

🔄 Returns & Refunds

Returns and refunds are handled according to our Return & Refund Policy.

⚠️ Limitation of Liability

We are not liable for:

• Indirect or incidental damages
• Delays caused by third-party services
• Misuse of products after delivery

🌐 Website Use

You agree not to:

• Use the website for unlawful purposes
• Interfere with website functionality
• Attempt unauthorized access to systems or data

🔐 Intellectual Property

All content on this website, including logos, designs, images, and text, is the property of Qollie and may not be used without permission.

📍 Governing Law

These Terms & Conditions are governed by the laws of the Province of Ontario and the applicable federal laws of Canada.

📩 Contact Us

If you have any questions regarding these Terms & Conditions, please contact us at:

info@qollie.ca